Model of Care Training for Providers

UCare provides annual training on our Model of Care for Dual Eligible Special Needs (D-SNP) and Institutional Special Needs (I-SNP) Plans. The Model of Care training gives an overview of UCare’s Special Needs Plans (SNP) population, network and UCare’s approach to supporting members. Provider agrees to complete the mandatory initial and annual Model of Care training and to submit the Attestation Form to UCare.

UCare’s SNP members face a host of unique challenges and barriers to receiving the care they need. UCare’s Special Needs Plans are designed with a unique set of benefits and services to help reduce barriers and assist in managing their care. The Model of Care training will help you make connections between the population and benefits to assist in improving member outcomes.

UCare and the Centers for Medicare & Medicaid Services (CMS) require that all providers who work with UCare’s Minnesota Senior Health Options (MSHO), UCare Connect + Medicare or I-SNP members, complete Model of Care training and submit a completed Model of Care Attestation form, which can be found in the Quick Links above.

Providers have three options to complete the Model of Care training:

1. Access recorded training using the Quick Links above.
2. Register for a scheduled live WebEx using the calendar links in the table below.
3. Email us to request an individual in-person training or virtual presentation:

• I-SNP: ISNPprogramcoordinator@ucare.org
• UCare's Minnesota Senior Health Options (MSHO): MSC_MSHO_Clinicalliaison@ucare.org
• UCare Connect + Medicare: SNBCClinicalLiaison@ucare.org

Once you are finished with the training, an electronic Attestation Form is required to confirm completion. If you are not able to access the electronic attestation form, reach out to MOCattestation@ucare.org for support.

Group Attestation: One authorized individual may attest for the entire agency. To attest for a group, the authorized individual should use the Group Attestation form found in the Quick Links and include the First Name/Last Name/Credentials of all in attendance.

More information about the Model of Care training, including Frequently Asked Questions, can be found in the Quick Links above and in the Health Lines Newsletter.

If you have questions about MOC training, contact us at MOCAttestation@ucare.org.